Please note: you are ordering a frozen or fresh product. These products are subject to different shipping conditions.
Please note: this product contains alcohol. You have to be at least 18 years to order this product. Are you 18 years or older?
Your order will be shipped via PostNL delivery service. If you order over €39, the shipping costs will be free of charge within the Netherlands, Belgium and Germany! For orders to the Netherlands and Belgium, you can choose to have your order be delivered to a PostNL pickup point.
Please note: Orders with frozen and/or fresh products, are subject to our new shipping conditions. Click here for more information.
1) After your order has been successfully paid and completed, you will receive an order confirmation by email.
2) Within the Netherlands it takes approximately 3-5 working days until your order is shipped. Delivery outside the Netherlands takes longer. Click here for the delivery schedule for international orders.
3) As soon as your order is ready for shipment, you will receive a Track and Trace email from PostNL with an estimated delivery date.
4) In most cases, your order will be delivered within the expected delivery time. Please note that the actual delivery date may be influenced by delay at the delivery service, weather conditions or other external factors. For the most current delivery information, please refer to the tracking information.
Frozen and fresh delivery is possible within the Netherlands (with the exception of the Wadden Islands) and Belgium (with exception of the Wallonia region). For orders without frozen or fresh products, different shipping conditions apply for orders without frozen and fresh products. Click here for more information.
Shipping cost:
| Order at least: | Shipping cost the Netherlands (except the Wadden Islands) | Shipping cost Belgium (except Wallonia region) |
| €39 worth of frozen and/or fresh products | €9.95 | €19.95 |
| €79 worth of frozen and/or fresh products | €4.95 | €9.95 |
| €99 worth of frozen and/or fresh products | Free shipping | €4.95 |
| €129 worth of frozen and/or fresh products | Free shipping | Free shipping |
Delivery the Netherlands
During checkout, you can choose your preferred delivery date. Delivery is available on Wednesdays, Fridays, and Saturdays (excluding public holidays). Deliveries on Wednesdays and Fridays take place between 9:00 AM and 5:00 PM, while Saturday deliveries occur between 8:00 AM and 6:00 PM.
Delivery Belgium
If you order on Monday before 12:00 (afternoon), the entire order will be delivered the same week on Wednesday between 8:00 AM and 6:00 PM. If the order is placed after 12:00 (afternoon) on Monday, the entire order will be delivered the following week on Wednesday between 8:00 AM and 6:00 PM.
Transportation
Your order will be delivered by delivery service Leen Menken. Leen Menken uses refrigerated trucks to ensure optimal quality upon delivery. If your order contains dry products, these dry products will be delivered together with the frozen and/or fresh products.
Track and Trace
On the day before delivery, between 9 PM and 3 AM, you will receive a Track and Trace link indicating within which three-hour time slot you will receive your order. It is possible to follow the delivery person by this link, so that you know exactly when your order will arrive. You will also receive a text message from the driver 30-60 minutes before he arrives.
Please note: Nobody at home?
If you are not at home, we not only have to schedule a new appointment but we also have to charge *extra shipping fee for a second delivery attempt. If it is not possible to schedule a new delivery appointment, the parcel will be returned to us. In this case, we also have to charge the extra shipping fee.
*For the Netherlands, the extra shipping fee is €9.95
*For Belgium, the extra shipping fee is €19.95
If you have any questions, don't hesitate to contact our customer service.